Shipping policy

Shipping Policy

Last updated: 29.06.2025

At RBM WORKS, every part is built with care and shipped with precision. Below is everything you need to know about how and when your order gets to you.

Where We Ship

We currently ship to most countries worldwide.
If your location isn’t supported at checkout, contact us and we’ll try to make it work.

Order Processing

  • Orders are typically processed within 2–5 business days

  • Custom or pre-order items may take longer (you’ll be notified)

  • Orders placed on weekends or holidays will be handled on the next working day

Shipping Methods & Times

We use reliable couriers like DHL, FedEx, or national post depending on your location.

Region Estimated Delivery
Latvia & Baltics 1–3 business days
EU 3–7 business days
Rest of World 7–14 business days

Shipping times may vary based on customs, weather, and other delays.

Shipping Costs

Shipping costs are calculated at checkout based on your location and package size.

  • You’ll see the exact price before completing your order

  • Some promotional items may include free shipping (if stated)

Customs, Duties & Taxes

International orders may be subject to customs fees or import taxes.
These are not included in your order total and must be paid by the recipient.

RBM WORKS is not responsible for delays or charges caused by customs.

Shipping Issues

If your package is:

  • Lost

  • Delayed

  • Arrives damaged

Contact us at [Insert Email] within 3 days of delivery (or expected delivery) and we’ll help resolve it.

Made-to-Order Parts

Some RBM WORKS products are made-to-order or prototype-based.
Shipping may take longer if the product is still in production or testing. These delays will be clearly communicated on the product page or via email.

Wrong Address?

Make sure your shipping address is correct before submitting the order.
We are not responsible for:

  • Lost packages due to incorrect addresses

  • Re-shipping costs in case of returns due to failed delivery

Contact

Questions? Email us at info@rbmworks.com — we respond within 24–48 hours.